- How to reset password?
1. In Appandus MyVIP Admin, click Forgot Your Password? Or you can visit Here
2. Enter your email and check to start verify yourself like ...
- How to login MyVIP Merchant Business App?
You must download MyVIP Merchant Business App from Google Play Store and must have Appandus MyVIP Admin account. To download MyVIP Merchant Business App, click ...
- How to edit your account detail?
To edit your name
In Appandus MyVIP Admin Dashboard, press your username or avatar at upper right corner > Setting.
Select Name and enter your new name.
Press ...
- How to update MyVIP Business Merchant App?
You can easily update MyVIP Business Merchant App from your phone's application store. We encourage you to always use the latest version of MyVIP Business ...
- How to change the language?
Appandus MyVIP Admin is available in 3 languages, which are Chinese (中文), English and Malay (Melayu).
Click
select language, then your browser will refresh
...
- How to audit the changes of record?
Audit the changes of record is one of the useful feature in Appandus MyVIP Admin. When u edited certain data, the changes of data will ...
- How to View/Continue creating/Continue editing after submitting?
When you finished update record(s), you not only can view the record(s), but also continue editing or continue creating.
To view the record.
Fill up data.
tick ✔ ...
- How to export record(s) to Excel
To export all to Excel.
Click or Click , then click All
To export current page to Excel
Change number of entries or choose page number. Visit ...
- How to help user reset his/her password?
To start by selecting a member
Visit Membership Management
Select member, and tick ✔ at
When you see , click , Reset User Password
Click to proceed, click to don't proceed.
Select Password, enter ...
- How to import transaction CSV file?
Before get started, You have to be familiar with the following spreadsheet table columns which are Seq, User_id, Type, Description, Local_time, Amount and Expiry_period. You ...
- How to import members CSV file?
Before get started, You have to be familiar with the following spreadsheet table columns which are Seq, Name, Email, Password, Contact, Gender and Birthday. You ...
- How can I know who spend the most within this month?
Visit Transaction Management, click
On Type, choose Spend - Cashier.
On Business date, select first day and last day of this month. For example, This month is Feb, select ...
- How can I send voucher to member that not seen for 3 months?
You must created Free gift to member Campaign in order to send campaign gift to members, campaign gift could be voucher, Credit - Fixed Amount, ...
- How I know how many people saw my promotion?
In Promotions Management , you can check with a table column named Views for each promotions. Views is represent number of view counting. ...
- How I know how many member saw my voucher and not redeem it?
To Visit Report for Merchant Vouchers , Click , . Then select Date range in Report for Merchant Vouchers
In Merchant Voucher Summary Chart, get number of member saw voucher and not ...
- How do I give birthday voucher to members automatically?
Before give birthday voucher to members automatically, you must create Member birthday campaign in order to run birthday campaign. Make sure reward type of Member ...
- How do I tag a member to become ‘VIP’?
Before get start, you must have membership tags. You can check with sub-categories aka tags under "Membership Tags" in Categories Management. Please read How to ...
- How to give extra rebate for ‘VIP’ only?
Asume you had created "VIP" as example of membership tag and tag members to become "VIP". Visit How do I tag a member to become ‘VIP’? to ...
- How do I know how many users use the system for pass 24 hours?
Visit Dashboard or Click or , you will find the number of users using the system for pass 24 hours aka Number of actives user shown below ...
- How do I know how many members use the system for pass a month?
To check number of members used the system for pass a month in Membership Management
Visit Membership Management, Click
On Last active at, choose first day of month ...
- How do I know how many members saw my push notifications?
Visit Messages Management
Choose any one of message, then click to view message or you can directly manual enter URL myvip.appandus.com.my/admin/messages/{message's id} in web browser.
On Read vs Targeted, ...
- How do I know who voided a members transaction?
Visit Transactions Management
To speedy search for void transactions, Choose Void on Status, filter transactions by ID, User Id ( refer to member who perform transaction) and so ...
- How do I know who / when change a promotion content?
To know who / when change a promotion content. assume you had learned How to audit the changes of record?. Visit Here for more detail.
Visit ...
- How to import members tags?
Before get started, You have to be familiar with the following spreadsheet table columns which are Seq, and User_id. You may refer to the following description ...
- How to Login to Appandus MyVIP Admin?
1. Visit https://myvip.appandus.com.my/admin/ . 2. Enter your username and password. Click Forgot Your Password? if you lost your password.3. Click to login, you will be redirect to Dashboard (Merchant) like ...
- How to view the form submitted by the customer ?
Visit Dashboard or Click or , Click to see the forms submitted by the customer. Or you may visit https://myvip.appandus.com.my/admin/forms .
You will see list of forms like image above. ...
- How to know how many unread enquiries ?
Visit Dashboard or Click or .
On Menu Shortcuts. You will see a red dot with number of unread enquiry shown on Enquiries button, which mean ...
- How to upload file ?
Visit Document
Or Visit Dashboard or Click or . Then click to visit Document resource.
You will see this. Next, Click
Fill up the detail. On Document / Video, select ...
- How to online topup credit(s)
On Merchant's homepage, Navigate to
Press Top Up
Choose Topup Package
Confirm the details and Choose Payment Method. Then Press Place Order. You will redirect to make online payment.
Once ...
- How to manage Topup Package
You must have Appandus MyVIP Admin account. To get your Appandus MyVIP Admin account, Visit Appandus MyVIP's enquiry to write an enquiry to us.
Search for in ...
- How to disable tax calculation
You must have Appandus MyVIP Admin account. To get your Appandus MyVIP Admin account, Visit Appandus MyVIP's enquiry to write an enquiry to us.
Search for and ...
- How to update Campaign Posting detail
You must have Appandus MyVIP Admin account. To get your Appandus MyVIP Admin account, Visit Appandus MyVIP's enquiry to write an enquiry to us.
On Campaign ...
- How to manage Videos
You must have Appandus MyVIP Admin account. To get your Appandus MyVIP Admin account, Visit Appandus MyVIP's enquiry to write an enquiry to us.
Search for and click on ...
- How to make that videos being playing on first.
Set lowest number on Priority field .
You must have Appandus MyVIP Admin account. To get your Appandus MyVIP Admin account, Visit Appandus MyVIP's enquiry to write an enquiry ...
- How to disable video reactions
You must have Appandus MyVIP Admin account. To get your Appandus MyVIP Admin account, Visit Appandus MyVIP's enquiry to write an enquiry to us.
Seach for and click ...
